Webshots is spamming me!
UPDATE: Now that I think about it, I probably needed to register for an account to see my co-worker’s album because it was a private album. In that case, Webshots is the same as Flickr. So I apologize for that little bit of misinformation. However, I still maintain that there are better ways of implementing private albums without forcing people to sign up to your service. I have a Smugmug account (and I pay the yearly professional-level membership fee) that allows me to share private albums with anyone, and all they have to do is enter a password that I give them. Both Webshots and Flickr would do well to implement a password mechanism for private albums instead of this lame “only let my ‘friends’ (meaning fellow Webshots or Flickr users) see this album” crapola. 😛
And BTW, I’m glad someone from Webshots (the PR dept, not tech support, BTW) stopped by to comment that they’re looking into the problem I described. I appreciate it, even though I virtually guaranteed that I won’t get the blasted newsletters anymore because I changed the e-mail address associated with my account. I still think it’s ridiculous that I (or anyone who has customer support issues with any company that makes it difficult to find their tech support info) had to resort to airing out my issue in a public forum just to see some action result from it (or warn other people).
GRRRR. I absolutely hate websites that have these unsubscribe pages that DO NOT work. I signed up for a free Webshots account just to look at a co-worker’s album quite a few months ago, and haven’t revisited the site since, except to futilely unsubscribe from their spam. None of the newsletters are checked in my account, yet I still get the stupid e-mails. The unsubscribe link in their spam doesn’t work, either.
So I decided to hit up their site to find a feedback or “contact us” link, and get shuttled to their “tech support” page that has FAQ and this ever-so-helpful link:
Yeah, great. I tried to see if I could just delete my stupid account, and found this answer:
How do I cancel my free membership?
We cannot delete member names once they are created, but you can remove Webshots from your computer, unsubscribe from our mailing lists and remove your personal information from your account.
To uninstall Webshots:
- Click Start > Settings > Control Panel.
- Double click Add or Remove Programs.
- Select Webshots Desktop.
- Click Change/Remove.
If you have uploaded photos to the Community section of Webshots, delete them by going to the My shots tab. Click an album title then choose the Delete Album link. Repeat for each album you’ve created.
To unsubscribe from Webshots Weekly, click the My Account link in the upper right hand corner (If you can not find My Account, you’ll need to sign in by clicking on the sign in link.). Uncheck the box next to Send me ‘Webshots Weekly’ emails. Personal information may also be modified.
To sign out of Webshots, click on the sign out link at the top of the page.
So basically, since their unsubscribe mechanism doesn’t work, I have to go to my account, which apparently will exist forever, and blank out all my info to approximate getting rid of the account. Yeah, thanks! Why would a company do this? I would think that companies like this, who try to steer people away from free accounts, would do some kind of regular purging, like Yahoo! Mail and Hotmail do, where if you don’t log into your account in a couple months or so, it gets deleted. I’d think they’d want to continually free up space taken up by “delinquent” accounts.
I did find a feedback form and typed this:
I have tried many times to unsubscribe from your newsletter from both the unsubscribe link in the e-mail, as well as going to the My Account page on Webshots.com. None of the newsletters are marked as subscribed, yet I still am receiving the e-mails. Since I can’t even delete my free account, I have no choice but to send feedback via this form and hope that someone actually reads these.
Unsubscribe me immediately.
I highly doubt this will work, so I’m just going to change my e-mail address to one from Mailinator, and hope that this shakes them off my Gmail account. And if it doesn’t, I’m just going to report them as spam to Gmail.
A. I HATE websites that force you to sign up with them just to see photo albums, or other content. I understand that they have to figure out a way to profit from their venture, but this is NOT the way to do it.
B. I HATE websites that don’t even have a working unsubscribe form for their spam newsletters.
C. You know it’s a bad sign when the website has buried their contact information or tech support page.
No offense to Webshots users, because I know there are a lot of people who enjoy the service (and take very nice pictures), but I think Webshots, the company, absolutely SUCKS. I can’t believe they are a C|Net company, because the tech news part of C|Net is pretty good. One of their main netcasts, Buzz Out Loud, is one of my favorite netcasts. But Webshots is junk.
If you want a free site to post your pictures on, I would recommend Tabblo. They have a really nice set up, with no limits on bandwidth or storage (that I know of), pretty nice iPhoto-looking album templates, and the ability to share your albums without forcing people to sign up for a Tabblo account. AND you can download full-resolution pictures if the settings allow it. No downsizing pictures and locking away the originals.
Of course, there’s always Flickr, where you can share public albums, also without forcing people to sign up for a Flickr account. If you make the album private, your friends and family will have to sign up with Flickr. And there are limits to the free accounts.
Anyway, there are many other sites to share pictures from; I highly recommend staying away from Webshots, unless they make some major changes to their tech support and account management.